Is it intentional to advise customers about cashmere like this?

Cashmere scarf scam or unfair competition?

Cashmere scarf fraud or unfair competition?

Fraud with cashmere scarves, unfair competition or just unprofessional advice?

A happy coincidence brings us here at Tie Solution a challenge of a special kind. A major client calls our customer service and requests a quote for 100% custom-made cashmere scarves. After we have gathered all the technical data, we provide him with a preliminary price orientation over the phone. His reaction shocks us – he claims to have already received an offer for only 14 euros per piece. Given the data provided and our knowledge of the industry, this price is simply impossible as it does not even cover the material costs, even if it were to be produced directly, for example, in China.

“Please send us this offer for analysis,” we ask our customer. Of course, we want to clarify misunderstandings and ensure that our customer receives a fair price. Shortly afterwards, we see the competitor's offer and are speechless. It states “cashmere scarf,” but without a percentage indication, without size specification, and without details on the weaving or knitting technique. And the brand label is – against all norms – allegedly embroidered.

Our advice

to the customer is quickly formulated: 'Please ask this competitor for the exact material composition, the exact dimensions of the scarf, and the method of making the scarf.' Soon after he forwards us the answer, it becomes clear that we are not dealing with cashmere here. The answer is 70% viscose, 30% polyester, with no indication of the method of making. Furthermore, ten colours are promised, which are immediately available, and the mysterious brand label is again stated to be embroidered.

This case illustrates that unfortunately there are many competitors who deceive customers with misleading information and unrealistic promises. They rely on ignorance and almost deliberate miscommunication to justify unfair business practices.

Deceptive here is the false promise of 'cashmere' – the ultimate material for high-quality scarves. Many buyers are misled by 'cashmere' without questioning the exact material composition or requesting samples.

Cashmere Scarf Fraud Against the Customer
Cashmere Scarf in Beige with Fringes from Tie Solution

Therefore, our tip:

Do not fall for 'cheap' offers that are more show than substance. Always ask about the exact materials and production techniques. Request samples and check them for care label information. If you receive a product that is simply labelled as 'cashmere' without a clear material composition, caution is advised.

For your safety, always get multiple quotes and be skeptical if you only communicate through mobile contact numbers and WhatsApp. Both you as a customer and us as a supplier and manufacturer deserve fairness, transparency, and quality in every aspect. Don't forget that our professional expertise and commitment to quality are always at your service. Please don't hesitate to contact us anytime if you have any questions or concerns.

FAQs 

No. Such prices are economically impossible. Real silk and high-quality cashmere are already far above these amounts just in material costs. They are usually made of polyester, viscose, or acrylic.

High-end cashmere: fibre diameter 13–15 microns – very soft, correspondingly higher in price.

Standard cashmere: 16–18 microns.

Cashmere blends: mixtures with wool – more affordable, but less soft

Many of these suppliers are based outside the EU and are not subject to European control mechanisms. Legal action against them is hardly enforceable in practice.

Related links on this page: Cashmere scarf for men, Woven lightweight cashmere scarf, VIP corporate gifts.

Related external links with this page: Cashmere